Serve People First

The Pillars of Genuine Leadership

October 21, 2014 by Mark Kilens

A leader has a very hard job. They're being pulled or pushed in hundreds of different directions. What should consume the majority of a genuine leader's time and energy? The answer is the three pillars of genuine leadership.

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Genuine Leaders Create a Circle of Safety

July 9, 2014 by Mark Kilens

Genuine leaders genuinely lead people. Their leadership is driven by having a purpose, defining a set of principles and serving people first. A genuine leader will do whatever it takes to guide people to the destination, the purpose.

A genuine leader is manically focused and obsessed with how their team executes. After all, the team is hopefully trying to achieve a purpose greater than all of them.

How does a team stay focused, motivated and bleed passion? Its genuine leader creates a Circle of Safety.

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Sharing a Team Principle [Domino's Pizza]

June 24, 2014 by Mark Kilens

A team should always be communicating and applying their team principles. Team principles help each team member understand how the team executes and innovates.

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How to Manage a Team: Habitus

June 16, 2014 by Mark Kilens

The third component of a Management System is named Habitus. Habitus exists to serve people. It's a tool built for a team, specifically the team's members and the team's genuine leader. It helps people define and track their work habits, goals, milestones, projects and personal goals. 

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How to Manage a Team: Projects

June 2, 2014 by Mark Kilens

The second component of a Management System are team projects. Team projects are incredibly valuable because they create lots of small and large interactions between team members. Interactions create connections between people, and trust starts to develop. Trust creates stronger bonds between team members and creates a more empathetic team.

A genuine level of caring for each team member is created and the team’s culture will feel more like a family, rather than a team of people working at an organization.

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How to Manage a Team: Strategy, Themes & Targets

May 20, 2014 by Mark Kilens

Over the course of three articles we defined and described a Leadership System. A Leadership System exists to serve the team. Its three goals are: 1) To inspire people with the team's purpose. 2) To educate people about the team’s principles. 3) To serve people on the team.

The majority of a genuine leader’s average week should be spent focused on those three goals. Those goals and related activities will become a habit of genuine leaders.

Do you think you or your team leader spend enough time today inspiring, educating and serving the team?

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Serving People is the What

May 8, 2014 by Mark Kilens

Genuine leaders serve people first. A genuine leader’s purpose is her “why”, a leader’s principles is her “how”, and people are the “what”.

A genuine leader’s passion and calling is to serve people before himself. Think about this right now. Is your passion or calling to serve people?

A genuine leader will do whatever it takes to guide people to the destination, the purpose.

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Serve People with the How

April 30, 2014 by Mark Kilens

For a leader to serve people first they must define their set of principles. Principles are the how. They are there to serve a leader so the leader understands how they should work towards achieving their purpose.

Like a purpose, there are two different sets of principles a leader should follow. One set of principles is there to serve only the leader.

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Serve People with the Why

April 24, 2014 by Mark Kilens

A Leader's Purpose

The first thing any person must do to become a leader is to identify their why, their purpose. According to Simon Sinek, a trained ethnographer and the author of Start With Why, a purpose should have a unique contribution and an impact statement.

The impact could have a tangible outcome (transform the way the world does business) or be something that is in perpetuity (people live more fulfilled lives). In either instance, the purpose is so grand that it will take a lifetime to achieve, if even possible.

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